TrigoldCrystal adds debt management module to sourcing system

TrigoldCrystal is releasing a new debt management module to their Prospector AAA mortgage sourcing system.

The new module will provide brokers with the opportunity to help clients who may be struggling to meet their financial commitments.

With the new Debt Management module on TrigoldCrystal brokers can demonstrate that they have explored the immediate options available to their clients and where these options are either unavailable or inappropriate they will be able to refer the client to a specialist debt manager.

The system will offer a panel of firms who specialise in this area with leading debt solution provider EuroDebt already live on the system.

Accessing debt management is quick and simple from either the ‘edit client’ screen or following a debt consolidation review.

David Aylmer, marketing director at TrigoldCrystal believes that the audit trail provided by the system is crucial. “Usually the use of a debt management solution comes at the end of the process when more traditional vehicles such as a remortgaging are not available. It is therefore crucial that brokers confirm that this type of referral is the correct option for their client.” He said.

“With this is mind we have built a series of questions into the programme to help brokers and their clients determine whether referral to a debt management company is the right option. The answers to the questions are recorded and automatically saved into a ‘Debt Management Suitability’ document. This ensures that there is a permanent record for the protection of the broker and the client. We’re delighted to announce the launch this new facility and look forward to announcing new partnerships with debt management firms over the coming weeks and months.”

Kevin Still, director at EuroDebt, added: “EuroDebt is delighted to be the first debt solution provider in the Debt Management and IVA facilities of Prospector. We have been working with the broker community for 9 years and have a sizeable number of partners and introducers that are Trigold users. The simplicity of the data transfer mechanism from a mortgage or debt consolidation loan application to the referral facility is a great help and productivity tool. We are working with Trigold on a joint communication plan to their user base and the wider intermediary community.”


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